| Trouble Shooting Alerts |
| Written by Administrator | |
| Thursday, 28 September 2006 | |
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If you aren't getting your alerts, here are some possible causes: 1. Last Sent Date First, check the last sent date on the alert. If the alert was not sent, then check to make sure that your crontab is setup correct. You can run: crontab -lYou should get something like: */5 * * * * (cd /var/www/localhost/htdocs/ast ; ./ast --scheduler)If not, then please add a similar line to your crontab. Be sure to change the path to ast. If you crontab is setup correctly and the alert is not being set, then check your system emails for an error with ast. If you don't find any errors, you can also try running ./ast --scheduler from the command line and looking for errors. If you don't find any errors, then please submit a bug, the alert is not working. 2. Check Sendmail If the last sent date is updated then AST is trying to send the alert. The problem may be that you don't have sendmail setup correctly. Try sending a message with another program, such as mail. Look in /var/log/messages for any errors related to sendmail. If you still can't it working, then please submit a bug or send a message to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |